Privacy Policy

Effective Date: September 5, 2026

Valley Prime RCM, LLC (“Valley Prime RCM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website or contacting us regarding our services.

Information We Collect

We may collect information that you voluntarily provide through our website, including your name, email address, telephone number, practice or organization name, service interests, and information submitted through our contact or inquiry forms. We may also receive information you provide when scheduling a consultation.

Our website and general inquiry forms are intended for business inquiries only. Please do not submit patient names, medical records, protected health information (PHI), or other sensitive patient information through the website contact form.

How We Use Information

Information submitted through our website may be used to respond to inquiries, schedule consultations, communicate about Valley Prime RCM services, evaluate prospective client needs, and operate and improve our website and business.

Healthcare Information & HIPAA

Valley Prime RCM provides revenue cycle management and related services to healthcare providers and organizations. When Valley Prime RCM receives or handles protected health information on behalf of a healthcare client in connection with contracted services, such information will be handled in accordance with applicable HIPAA requirements, contractual obligations, and applicable Business Associate Agreements.

Submission of a general website inquiry does not establish a client relationship or Business Associate relationship with Valley Prime RCM.

Third-Party Services

Our website may use third-party service providers to support website hosting, scheduling, communications, analytics, security, or other business functions. Information provided through those services may also be subject to the applicable provider’s privacy and security practices.

Information Security

Valley Prime RCM uses reasonable administrative, technical, and organizational measures designed to protect information in our possession. However, no website, email system, or electronic transmission method can be guaranteed to be completely secure.

Cookies and Website Technologies

Our website may use cookies and similar technologies that support website functionality, security, analytics, and visitor experience. Your browser may allow you to control or disable certain cookies.

Your Privacy Choices

You may contact Valley Prime RCM to ask questions about information you have provided through our website or to request that we update or delete that information, subject to applicable legal, contractual, and record-retention requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements. Updates will be posted on this page with a revised effective date.

Contact Us

For questions regarding this Privacy Policy, contact:

Valley Prime RCM, LLC
Fresno, California
info@valleyprimercm.com